UX Audit Framework · CHAPTER 5 OF 6
Drawing insights and improving the design
Draw Audit Insights
Turn Audit Points Into Defined Problems.
Once the audit is complete, the team should have a clear set of:
- Problems to solve
- Areas to improve
- Good patterns to retain
- Ideas to explore
This gives direction for the solution phase.
Turn Audit Points Into Defined Problems.
Once the audit is complete, the team should have a clear set of:
- Problems to solve
- Areas to improve
- Good patterns to retain
- Ideas to explore
This gives direction for the solution phase.
Capture Measurable Audit Data.
Capture Measurable Audit Data.
Measure the Impact After Redesign.
Once the workflow is redesigned, compare it with the original audit baseline.
This helps show the actual impact of design decisions.
Measure the Impact After Redesign.
Once the workflow is redesigned, compare it with the original audit baseline.
This helps show the actual impact of design decisions.
Example:
A BMR software originally had 4,650 screens.
After redesign, it was reduced to 780 screens by solving workflow problems and making the experience more efficient.
Batch No
Product Name
Product Code
Request Number
Requested Location
Requested Date
140
Sodium starch glycolate ( RML345 )
Fully Received
140
Sodium starch glycolate ( RML345 )
Fully Received
140
Sodium starch glycolate ( RML345 )
Fully Received
140
Sodium starch glycolate ( RML345 )
Fully Received
140
Sodium starch glycolate ( RML345 )
Fully Received
140
Sodium starch glycolate ( RML345 )
Fully Received
Materials 10
Hetero Drugs Limited
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10.000
KG
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10.000
KG
10.000
KG
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Example:
A BMR software originally had 4,650 screens.
After redesign, it was reduced to 780 screens by solving workflow problems and making the experience more efficient.
Audit Findings Guide the Solution Phase.
Audit findings become the input for:
Restructured IA, Wireframes, UI Concepts, Final UI Design
The solution phase should not start from assumptions. It should start from verified audit findings.
Audit Findings Guide the Solution Phase.
Audit findings become the input for:
Restructured IA, Wireframes, UI Concepts, Final UI Design
The solution phase should not start from assumptions. It should start from verified audit findings.
The Big Consequences of Poor Auditing
Poor Audit Creates Expensive Design Debt.
When existing problems are not identified properly, they get carried into the redesign.
The new product may look better, but users may still face the same confusion, long workflows, and dependency on support.
Poor Audit Creates Expensive Design Debt.
When existing problems are not identified properly, they get carried into the redesign.
The new product may look better, but users may still face the same confusion, long workflows, and dependency on support.
What Good UX Audit Changes in the Final Design
Audit Findings Give the Redesign a Clear Direction.
Audit findings give the team a clear understanding of existing friction.
Wireframes and UI decisions can then focus on solving verified product problems instead of redesigning based on assumptions.
Wrong
Correct
Audit Findings Give the Redesign a Clear Direction.
Audit findings give the team a clear understanding of existing friction.
Wireframes and UI decisions can then focus on solving verified product problems instead of redesigning based on assumptions.
Wrong
Correct