SaaS Redesign Research Framework · CHAPTER 5 OF 5
Applying and validating the research
The Big Consequences of Poor Research
Poor research creates expensive design debt.
Poor research creates expensive design debt.
When industry research is weak, the redesign may lead to:
When industry research is weak, the redesign may lead to:
“It affects business performance.”
“It affects business performance.”
What Good Research Changes in the Final Design
Good Research Leads to Better Design Decisions
With strong research, the redesign is based on real users, real workflows.
This helps the team create
Good Research Leads to Better Design Decisions
With strong research, the redesign is based on real users, real workflows.
This helps the team create
Industry Research Checklist
The Final Check Before moving to next process
Have You understood:
The industry context?
The terminology?
The user roles?
The real workflows?
The departments involved?
The competitor standards?
The business goals?
The Final Check Before moving to next process
How Upslide Uses This in Real Projects
Industry Research Is the First Step in Our Redesign Process
Industry Research Is the First Step in Our Redesign Process
After industry research, our process continues with
After industry research, our process continues with
Final Takeaway
If starting a redesign,
It must begin with Understanding context.
If starting a redesign, It must begin with Understanding context.
Before changing the interface, understand what is really slowing users down.
Before changing the interface, understand what is really slowing users down.
LET’S PUT IT INTO PRACTICE
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